Q: What is Client Launch?
A: Client Launch is a marketing company that specializes in AI-powered smart websites and digital marketing services for local businesses. We use our customized client platform to deliver mobile-friendly sites, automations, SEO, and ad management to help businesses capture leads and grow revenue.
Q: What services does Client Launch offer?
A: We offer three tiered plans: Growth, Elite, and Master. These include custom smart websites with lead capture, AI tools, automations, SEO, review management, and advanced ad management in the higher tiers.
Q: Who are your typical clients?
A: Our typical clients are local service-based businesses like plumbers, roofers, dentists, salons, gyms, and restaurants that want a professional online presence, more leads, and hands-off marketing.
Q: How do your smart websites differ from regular ones?
A: Our sites are “smart” because they include built-in AI chat and voice assistants, automated SMS and email follow-ups, booking calendars, payment processing, and ad/SEO integrations. This turns your website into an automated lead-generation machine.
Q: What are the pricing plans?
A: We have Growth (497/month), Elite ($697/month), and Master ($3200/month). Higher tiers come with more pages, advanced features, and ad management.
Q: What does the setup fee cover?
A: For a limited time we are waiving the setup fee. The one-time setup fee usually covers custom website design, feature integrations such as forms, chat, and calendars, initial SEO, automations, and full launch. We usually complete this in 1-2 months.
Q: What is included in the monthly fee?
A: Monthly fees include hosting, ongoing maintenance with website edits, performance monitoring, AI tool access, communication credits usage, and advanced services like SEO and ad management in higher plans.
Q: Do I pay extra for SMS or email credits?
A: Yes, messaging and calling credits (SMS, emails, and calls) are billed separately on a pay-as-you-use basis at our standard rates. This keeps your core monthly plan affordable while ensuring transparent, fair billing tailored to your actual business usage. Prices are extremely cheap and negligeable for most clients, generally falling within $10 to $15 per 1,000 calls or texts.
Q: How long does website setup take?
A: We are usually able to launch most projects in 1-2 weeks and complete them in 1-2 months, using proven templates that we customize to your brand and needs.
Q: Can I see examples of your websites?
A: Yes! We share portfolio examples tailored to your industry during your free consultation.
Q: Do you handle domains and hosting?
A: We host sites securely on our customized client platform. We can connect your existing domain or help you register a new one.
Q: Are the websites mobile-friendly?
A: Absolutely. Every site is fully responsive and optimized for mobile devices, tablets, and desktops.
Q: What AI features do you include?
A: Elite and Master plans include AI Chat Assistants and AI Voice Assistants for lead qualification and customer interaction. All plans feature smart automation elements.
Q: How does SEO work in your plans?
A: Growth includes on-page SEO. Elite adds ongoing SEO management, and Master includes advanced Google Maps SEO.
Q: Do you integrate Google Reviews?
A: Yes, Growth and higher plans include Google Review Automation to request and display reviews automatically.
Q: What lead capture tools are available?
A: We provide contact forms, chat widgets, SMS and email automations, and calendar booking systems to capture and nurture leads instantly.
Q: Can clients pay online through the site?
A: Yes, Growth and higher tiers include secure payment processing integration.
Q: How many website pages per plan?
A: Growth offers 5 pages, Elite offers 10 pages, and Master provides significantly more with advanced features.
Q: How many website edits do I get monthly?
A: Growth includes 3 edits per month, Elite includes 5 edits per month, and Master includes 7 edits per month. We can handle additional edits as needed.
Q: What support do you provide?
A: We offer email and chat support, a client dashboard for performance tracking, and priority assistance for higher tiers.
Q: Is there a long-term contract?
A: No, we operate month-to-month after setup with easy cancellation on 30 days’ notice.
Q: Do you guarantee leads or results?
A: We cannot guarantee specific numbers since results depend on market factors, but clients often see significant lead growth, and we back this with monthly reports.
Q: How do I get started?
A: Click “Sign Me Up” on any plan or book a free consultation so we can discuss the best fit for you.
Q: Is everything white-labeled?
A: Yes. Your site, dashboard, and communications show only your branding.
Q: Can I customize with my logo and colors?
A: We make everything fully customizable and match your brand exactly.
Q: What industries do you serve?
A: We primarily serve local services such as home services, health, and professional businesses, but we can adapt to most small businesses.
Q: How secure are the websites?
A: Our customized client platform provides enterprise-grade security, including SSL, backups, and compliance.
Q: Do you create content for the site?
A: We build initial content from your input, and higher tiers include ongoing management.
Q: Can I track performance?
A: Yes. You receive monthly reports on traffic, leads, conversions, and ad/SEO results via integrated tools.
Q: What payments do you accept?
A: We use Stripe for secure setup and recurring billing.
Q: Is there a trial period?
A: We do not offer a trial, but consultations include demos, and we provide revisions after launch.
Q: How do automations help my business?
A: They handle lead follow-ups, bookings, reviews, and payments 24/7, saving you time and converting more visitors.
Q: Do higher plans include ad management?
A: Yes. The Master plan includes full Google Search Ad Management and Google Maps Ad Management.
Q: What if I have an existing website?
A: We can migrate and enhance it with our smart features.
Q: Do you offer services beyond websites?
A: Yes. Elite and Master plans include ongoing SEO, review response management, and ad management.
Q: How often is the site updated?
A: We perform regular security updates plus your included monthly edits.
Q: Can my team access the dashboard?
A: Yes. We provide role-based access for viewing leads, bookings, and analytics.
Q: What if I’m not getting enough leads?
A: We analyze the data and optimize elements like chat scripts or ads. Higher tiers include proactive management.
Q: Are there hidden fees?
A: No. The only variable costs are communication credits based on usage.
Q: How do I provide input during setup?
A: You can share input via a project portal, feedback forms, or calls for reviews and revisions.
Q: What integrations do you support?
A: We support Stripe, Google, calendars, payments, and more through our customized client platform.
Q: What sets Client Launch apart?
A: Our combination of affordable smart websites, AI tools, and full ad/SEO management in top tiers delivers high ROI for local businesses.
Q: Can I upgrade plans later?
A: Yes. Simply pay the setup difference, and we unlock higher features seamlessly.
Q: Do you offer multi-location discounts?
A: We provide custom bundles. Contact us for quotes.
Q: How do I reach support?
A: Reach us by email, chat widget, or dashboard. We guarantee quick responses.
Q: Is training included?
A: Yes. We provide a full walkthrough of your dashboard and tools.
Q: How does the Master plan help with competition?
A: With Google Search and Maps ads plus advanced SEO, you reach warm leads and outrank competitors faster.
Q: Are sites ADA compliant?
A: We build sites with accessibility best practices. Full audits are available as add-ons.
Q: Why choose Client Launch?
A: We provide scalable, automated marketing solutions from basic smart sites to full ad-driven growth, helping local businesses dominate online with minimal effort.
Q: If I cancel my subscription what happens to my website and the other assets and tools provided by Client Launch?
Q: Can I export or migrate my website and assets to another provider if I cancel?
A: The website, funnels, automations, and other assets built by Client Launch are provided as a managed service during your active subscription. Upon cancellation, your account will be paused and assets securely archived. However, we offer a one-time export or migration option (such as a platform snapshot) for a separate fee—please contact us to discuss details and pricing based on your plan.
Q: Who owns the content and design of my website?
A: You fully own all content you provide (text, images, logos, etc.) and any leads/generated data. The website design, custom builds, automations, and tools are licensed to you as part of our managed service during your active subscription and remain property of Client Launch.
Q: How are SMS, email, and calling credits billed?
A: Messaging and calling credits are billed automatically on a pay-as-you-use basis through GoHighLevel’s secure rebilling system. We apply a standard markup to cover processing and management, and charges appear monthly on the card you provide—no manual invoices needed.
Q: Do you offer refunds or a money-back guarantee?
A: Setup fees are non-refundable as they cover custom design and build work. Monthly subscriptions have no refunds, but you can cancel anytime with no long-term contracts. We stand behind our work and offer revisions during setup for your satisfaction.
Q: Are your websites compliant with GDPR, HIPAA, or other regulations?
A: Our websites use industry-standard security and best practices for data protection. Basic plans support general compliance (e.g., GDPR via cookie tools). For regulated industries requiring HIPAA, we can enable compliant features on higher plans—let us know your needs during onboarding.